JOB TITLE: Night/Weekend Shelter Advocate -Part Time
HOURS: Overnights and Weekend CLASSIFICATION: Regular, Part-Time, Nonexempt
Pay Range: 11.25 to 13.50 per hour
PLEASE COPY AND PASTE RESUME IN EMAIL WITH JOB TITLE IN SUBJECT LINE AND EMAIL to Maxine.firstname.lastname@example.org
ESSENTIAL FUNCTION: Provide individualized, strength-based, and empowerment advocacy and crisis intervention to adult and child residents of the 24 hour shelter, and ensure they are housed in a supportive, safe, secure and sanitary environment during their stay.
SPECIFIC DUTIES AND RESPONSIBILITIES:
• Maintain communication with others and work to fulfill the agency’s needs, priorities and objectives.
• Utilize the specialized knowledge and skills acquired through the required certification training and annual continuing education to provide individualized services.
• Provide crisis management, advocacy and case management services in-person and on the hotline.
• Actively seek out and liaison with relevant community agencies and resources in order to create a continuum of services that elevates the best interest of agency clients.
• Informally assess the emotional, physical, social, and educational needs of clients.
• Autonomously determine appropriate schedule and content for each client meeting, taking into consideration agency policies and procedures, unique client needs and best practices.
• Formulate individualized service plans and weekly goals, incorporating certification knowledge and skills as well as best practices.
• Facilitate support groups and other meetings.
• Act as a positive role model for parent-child interactions, modeling positive discipline using rewards and non-physical consequences.
• Ensure adequate level of housekeeping to provide a clean and safe environment for residents.
• Encourage and educate residents in developing good personal hygiene and management of their assigned household tasks and responsibilities.
• Assist in organizing and straightening shelter pantries, supply closets, and vacant resident rooms.
• Complete night journal as well as other paperwork as needed to maintain accurate case files and to provide smooth lines of communication between themselves and the next staff member.
• Report any needed household repairs.
• Assure that the alarm systems are armed and working properly.
• Assist with the collection and maintenance of client data for statistical and programming purposes.
• Report any incident of child or elder abuse to the Department of Public and Regulatory Services and appropriate Hope Alliance staff.
• Assist with community education efforts, and other duties as assigned by Chief Executive Officer.
• Attend regularly scheduled staff and team meetings. Assist with recruitment, training, and supervising of volunteers and interns.
• Understand, accept and respect agency philosophy, mission and values.
SPECIAL SKILLS AND EDUCATION:
• Ability to independently prioritize and manage multiple and sometimes competing tasks and satisfactorily meet deadlines and desired outcomes
• Ability to plan and implement developmentally appropriate activities.
• Ability to quickly and accurately analyze problems and identify appropriate solutions
• Ability to relate to other agencies and departments, including law enforcement, as well as to
support staff and volunteers.
• Ability to respond in an empathetic/supportive manner to adults/children in a crisis situation.
• Ability to stoop, bend and lift 25 pounds.
• Ability to work as a team member, providing support as well as constructive feedback in interpersonal
• Able to judge the relative importance of issues and act independently to address them, applying the
appropriate level of urgency and drive to achieve results
• Acceptance of and respect for agency philosophy, mission and values
• Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position.
• Attention to detail and strong organizational skills
• Capable of handling complex issues creatively and effectively
• Demonstrated organizational skills and independent job structuring.
• Demonstrated skill in managing budgets and supplies.
• Effective stress management skills.
• Experience and ability to respond in a supportive way to persons in crisis situations.
• Experience in independent job structuring and self-directing the work.
• Highly self-motivated, persistent, dependable, and self-sufficient
• Must be able to successfully complete the agency-provided State Certification Training within 90 days of hire.
• Must maintain State certification by documenting annually: six hours of continuing education, the provision
of 100 hours of direct services at minimum and the successful completion of a written exam and
skills assessment designed to evaluate the special knowledge and skills required for continued certification.
• Sensitivity to varying cultural, ethnic, and social backgrounds, values, attitudes, and languages.
• Tact, poise, professionalism, diplomacy, teamwork, humor, and ability to interact with people from
all walks of life
• Bachelor’s Degree in child development, psychology, social work or related field.
Experience and certifications can substitute.
• Two years experience in a social service agency, preferably dealing with sexual assault and domestic violence.
PLEASE COPY AND PASTE RESUME IN EMAIL WITH JOB TITLE IN SUBJECT LINE AND EMAIL to Maxine.Chatman@hopealliancetx.org
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