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Open Position-Victim Advocate Full Time

JOB TITLE: Victim Advocate SUPERVISOR:  Nonresident Program Dir.

HOURS: Daytime/Evenings with Flexibility    CLASSIFICATION:  Regular, Full-Time, Non-Exempt

FUNDING:  Grant-Dependent


Salary Range:  30,000 – $36,000 yearly

ESSENTIAL FUNCTIONCollaborate with local law enforcement, faith-based organizations and other social service agencies to provide services to survivors in Williamson County communities.


  • Clients are assisted by a culturally competent, specially-trained, State-certified victim advocate.
  • Clients’ understanding of family and sexual violence dynamics are enhanced.
  • Clients are more aware of their rights as crime victims, and the options and resources available to them.



  • Maintain communication with others and work to fulfill the agency’s needs, priorities and objectives.
  • Utilize the specialized knowledge and skills acquired through the required certification training and annual continuing education to provide individualized services.
  • Provide crisis management, advocacy and case management services in-person and on the hotline.  Meet with clients in Hope Alliance office, shelter, hospital, police station, and other locations as needed.
  • Actively seek out and liaison with relevant community agencies and resources in order to create a continuum of services that elevates the best interest of agency clients.
  • Informally assess the emotional, physical, social, and educational needs of clients.
  • Autonomously determine appropriate schedule and content for each client meeting, taking into consideration agency policies and procedures, unique client needs and best practices.
  • Formulate individualized service plans and weekly goals, incorporating certification knowledge and skills as well as best practices.
  • Gather, maintain, and distribute information to staff related to the issues of housing and homelessness.
  • Assist with recruitment, training, and supervising of volunteers and interns.
  • Report any incident of child or elder abuse to the Department of Family and Protective Services and appropriate Hope Alliance staff.
  • Cover bi-weekly on-call rotation, responding to family and sexual violence victims at the hospital.
  • Assist with community education efforts, and other duties as assigned by Chief Executive Officer.
  • Facilitate support and other meetings as needed.
  • Attend regularly scheduled staff and team meetings.
  • Understand, accept and respect agency philosophy, mission and values.



  1. Ability to independently prioritize and manage multiple and sometimes competing tasks and
    satisfactorily meet deadlines and desired outcomes
  1. Ability to plan and implement developmentally appropriate activities.
  • Ability to quickly and accurately analyze problems and identify appropriate solutions
  • Ability to respond in an empathetic/supportive manner to adults/children in a crisis situation.
  1. Ability to stoop, bend and lift 25 pounds.
  • Able to judge the relative importance of issues and act independently to address them,
    applying the appropriate level of urgency and drive to achieve results
  • Acceptance of and respect for agency philosophy, mission and values
  • Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position.
  • Attention to detail and strong organizational skills
  • Capable of handling complex issues creatively and effectively
  • Demonstrated organizational skills and independent job structuring.
  • Demonstrated skill in managing budgets and supplies.
  • Effective stress management skills.
  • Excellent organizational skills and attention to detail.
  • Experience and ability to respond in a supportive way to persons in crisis situations.
  • Experience in independent job structuring and self-directing the work.
  • Highly self-motivated, persistent, dependable, and self-sufficient
  • Must be able to successfully complete the agency-provided State Certification Training within
    90 days of hire.
  • Must maintain State certification by documenting annually: six hours of continuing education,
    the provision of 100 hours of direct services at minimum and the successful completion of a written
    exam and skills assessment designed to evaluate the special knowledge and skills required for
    continued certification.
  • Sensitivity to varying cultural, ethnic, and social backgrounds, values, attitudes, and languages.
  • Tact, poise, professionalism, diplomacy, teamwork, humor, and ability to interact with people
    from all walks of life
  • Working knowledge of Texas laws pertaining to domestic violence and sexual assault, as well as the justice systems
  • Bachelor’s degree in psychology, social work or related field. Experience and
    certification may be substituted.

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