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Join the Team!

All open positions at Hope Alliance are listed below. Please check back regularly for new openings.

Director, Advocacy and Counseling

ORGANIZATION:

For nearly 34 years, Hope Alliance has been promoting the fundamental right for all individuals to be safe in their personal relationships. Hope Alliance operates under the belief that physical, sexual, emotional and psychological abuse of one human being by another is unacceptable. Located in Round Rock, Texas and serving Williamson County and Northern Travis County, Hope Alliance provides crisis services to victims of family and sexual violence and their children and safeguards their rights through a broad array of innovative, client-centered direct services, community education, and advocacy. It currently serves more than 3,500 women, men and children annually.

POSITION:

ESSENTIAL FUNCTIONOversee all services provided to family and sexual violence victims who are not residing in the emergency shelter.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Maintain communication with all employees and work to fulfill the needs, priorities, goals and objectives of all teams.
  • Manage victim advocates and counselors, providing guidance, program monitoring and performance feedback.
  • Provide backup intake, case management, crisis counseling, follow-up and referrals in-person and on the hotline to primary and secondary victims. Meet with clients in Hope Alliance office, shelter, hospital, police station, schools and other locations as needed.
  • Provide clinical services, including individual, group and family, according to established psychological principles.
  • Work with other agencies, including but not limited to law enforcement, hospitals, and other social service agencies in order to serve the best interests of clients.
  • Assist with the recruitment, training and supervision of volunteers/interns.
  • Cover on-call rotation, acting as backup for CEO.
  • Assist with the collection and maintenance of client data for statistical and programming purposes.
  • Report any incident of child or elder abuse to the Department of Public and Regulatory Services and appropriate Hope Alliance staff.
  • Attend all scheduled staff and team meetings.
  • Assist with community education efforts and other duties as assigned by Chief Executive Officer.

SPECIAL SKILLS AND EDUCATION:

  • Acceptance of and respect for agency philosophy, mission and values.
  • Masters Degree in Social Work or related field, licensed to practice in State of Texas
  • Three years experience providing clinical services to adults and children.
  • Certification to provide clinical supervision for master’s-level social workers working towards LCSW licensure.
  • Experience supervising and developing staff.
  • Experience and ability to respond in a supportive way to people in crisis.
  • Familiarity with the network of social services including children’s services, benefit providers, mental health, and criminal justice agencies in the Williamson County area.
  • Experience in independent job structuring.
  • Ability to work as a team member, providing support as well as constructive feedback in interpersonal interactions.
  • Sensitivity to various cultural, ethnic, and social backgrounds, values, attitudes, and languages.
  • Demonstrated experience and excellent skills in interpersonal communication.
  • Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position.
  • Ability to relate to other agencies and departments, including law enforcement, as well as to supervise and support staff and volunteers.
  • Computer proficiency in Word, Excel, and Publisher.

Salary Range: $45,000 to $55,000 a year

Generous time off and benefits package.

Please email your resume to: HR@hopealliancetx.org

 

BUILDING MAINTENANCE AND GROUNDS KEEPER

SUPERVISOR:  Office Manager

HOURS:  Daytime/Evenings with flexibility           CLASSIFICATION:  Regular, Part-Time, Non-Exempt

ESSENTIAL FUNCTIONAs directed by the Office Manager, the Building Maintenance & Grounds Keeper is responsible for providing general day-to-day maintenance, grounds keeping and custodial functions at both the Shelter and the Administrative Offices. The Building Maintenance & Grounds Keeper will also be assigned other, "beyond the day-to-day" special projects. The Building Maintenance and Grounds Keeper must ensure a safe, smooth, clean, hospitable, secure, and efficient operation.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Maintain the operational function of facilities, equipment, grounds, and vehicles at both the Shelter and the Administrative Offices.
  • Alerts the Office Manager to any problems observed in a timely manner.
  • Performs repairs to Hope Alliance (HA) facilities as needed. This includes, but is not limited to minor carpentry, painting, plumbing, electrical and using hand and light power tools.
  • Assists in furniture and/or equipment moving as needed.
  • Assembles items for offices such as desks, bookshelves, etc.
  • With time as a critical concern, inspect vacated Shelter units prior to their re-use and perform duties to restore units to proper operational status.
  • Performs preventative maintenance such as replacing air conditioner filters, cleaning behind dryers, cleaning dryer vents, replacing light bulbs, etc.
  • Checks vehicles weekly, including tires, fuel, fluids, and cleanliness, etc.
  • Maintains grounds to include all mowing, weeding, and general clean-up of litter, etc.
  • Works to prevent safety hazards, watches out for fire code violations, and generally follows the HA Safety Plan as provided by the Office Manager and the Safety Division of HA’s PEO. In general, this involves keeping objects away from breaker boxes, checking smoke detectors, exterminating pests (fire ants, rats, mice), etc.
  • Submits Purchase Orders and picks up parts/supplies/”In-Kind” contributions from suppliers/donors, ensuring in every instance that proper documentation is secured and distributed to the appropriate individual after pick-up and delivery.
  • Cleans, restocks and maintains restrooms, including cleaning sinks, toilets, floors, ceilings walls, and restocks supplies.
  • Inspects and makes corrective changes as necessary to facilities and equipment, including toilets, sinks, fixtures, dispensers and lights to ensure all are in good operational order.
  • Cleans and maintains shelter, maintenance buildings, and offices, including washing floors, ceilings, walls, and picnic tables and other outdoor furniture.
  • Empties waste baskets, trash receptacles, and replaces light bulbs.
  • Performs other duties as may be assigned by the Office Manager and/or agency leadership.
  • Will be “On Call” and may be required to respond after normal working hours for building related emergency repairs.
    QUALIFICATIONS:
  • Must possess a current Texas driver’s license and have a clean driving record.
  • Must pass all required criminal history background checks.
  • Must have strong organizational skills.
  • Must have the ability to effectively manage multiple priorities.
  • Physical requirements include the ability to lift/carry up to 50 pounds, have good visual acuity, speech and hearing, hand and eye coordination and manual dexterity. Duties of the position subject the Building Maintenance & Grounds Keeper to standing, walking, sitting, repetitive motion, reaching, climbing, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, reaching, twisting, driving, and squatting to perform the essential functions of the job.
  • Duties of this position may also subject the Building Maintenance & Grounds Keeper to extreme temperatures, outside elements, noise, vibration, contact with dust, fumes and hazardous chemicals, foul odors, animal and human fecal matter, insects and rodents.
  • Must be self-motivated, self-confident, results oriented, maintain high moral and ethical standards as well as high maintenance standards for our facilities.
  • Must have a general knowledge of carpentry, electrical repair, plumbing, and be able to maintain and operate lawn mowers and all other tools used to carry out the functions of the job.
  • Must be able to work in various environments possibly without air conditioning or heating and with chemicals that may contain unseen hazards.
  • Must have the ability to read, write and converse in English.
  • Must have the ability to remain calm under stress.
  • Must have a high emotional IQ and physical stamina to deal with a variety of situations.
  • Must be able to tolerate standing/walking for long periods of time.
  • Must have basic keyboard and computer skills and must document work activities as they occur.
  • Must have the ability to climb ladders and perform work up to 10ft. of the ground.
  • Must have 3+ years of experience with general repairs.

This job description is intended to be generic in nature. It is not meant to be an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities may vary based on the specific tasks assigned to the position.

SPECIAL SKILLS AND EDUCATION:

The ideal candidate is someone who:

  • Is a strong believer that all people should have lives that are free from violence and abuse.
  • Values differences, recognizing that different perspectives and cultural diversity make the world a better place.
  • Is resilient and rebounds from setbacks and adversity with both poise and ease.
  • Is resourceful and knows how to secure and deploy resources both effectively and efficiently.
  • Is trustworthy and who gains confidence and the trust of others by having integrity and acting with forthright honesty.
  • Takes initiative and is proactive in resolving building maintenance and grounds keeping issues before they come to the attention of “Management.”
  • Demonstrates “Pride of Ownership” in the maintenance and grounds keeping activities associated with both the Shelter and Administrative Offices.

The ideal candidate has:

  • At least 3 years of experience and the ability to respond in a supportive way to people in crisis.
  • Experience in prioritizing assignments and working independently with integrity.
  • Ability to work as a team member, providing support as well as constructive feedback in interpersonal interactions.
  • Sensitivity to various cultural, ethnic, and social backgrounds, values, attitudes, and languages.
  • Experience and excellent skills in interpersonal communication.
  • Adequate personal health, social maturity, and emotional stability to fulfill the functions of the position.
  • Computer proficiency in work-related programs, internet and email.

BENEFITS:

  • Eligible for:
    • Medical, Dental, Vision, Life Insurance, Disability Insurance based on the employee’s choice and with some costs subsidized by the agency.
    • 9 Office Holidays
    • 6 Floating Holidays (one is to be Birthday and one is to be date of hire Anniversary) and these days are provided on a “use-them-or-lose-them basis.”
    • Earned PTO per pay period based on an increasing scale which is reflective of years of service.
    • 401(k) Plan with up to a maximum 4% agency match for participating employees who contribute their own 4% of gross pay through payroll deduction.


Please email your resume to: HR@hopealliancetx.org

 

COUNSELOR

POSITION: 
Hope Alliance is seeking an energetic and accomplished mental health professional to serve as one of the members of the counseling team. This counselor will provide trauma informed clinical services to domestic and sexual violence survivor adults, adolescents and children in individual sessions, groups, and families.

RESPONSIBILITIES:
Reporting to the VP of Programs, the Counselor will manage a caseload of up to 25 individual children and adults.

Hope Alliance Counselor must:

  • Possess a clinical style that empowers and encourages clients
  • Support the Counseling and Advocacy Team in optimizing its care and support of all clients.
  • Cover monthly on-call rotation, responding to family and sexual violence victims at the hospital.
  • Complete documentation and assist with client data collection for statistical and programming purposes.
  • Understand, accept, and respect agency philosophy, mission, and values.
  • Co-facilitate and develop therapy and support groups.
  • Provide immediate crisis intervention, including answering crisis hotline.

The ideal candidate will have a minimum of 2 years of experience preferably in an organization addressing Intimate Partner Violence, and/or sexual violence. The ideal candidate will also have trauma-informed experience with both adults and children, including play therapy and expressive arts.  Master’s degree and license in related field is required; Spanish bilingual preferred.

BENEFITS:

  • Eligible for:
    • Medical, Dental, Vision, Life Insurance, Disability Insurance based on the employee’s choice and with some costs subsidized by the agency.
    • 9 Office Holidays
    • 6 Floating Holidays (one is to be Birthday and one is to be date of hire Anniversary) and these days are provided on a “use-them-or-lose-them basis.”
    • Earned PTO per pay period based on an increasing scale which is reflective of years of service.
    • 401(k) Plan with up to a maximum 4% agency match for participating employees who contribute their own 4% of gross pay through payroll deduction.

Salary Range $34,000 to $40,000

Please email your resume to: HR@hopealliancetx.org

DRIVER

SUPERVISOR:  Shelter Director                     HOURS:  Various; Weekdays                            CLASSIFICATION:  Regular, Part-Time, Nonexempt         FUNDING:  Grant-Dependent
HOURLY RATE:  $11.50 to 14.00 per hour

ESSENTIAL FUNCTIONDrive agency-owned vehicles throughout Williamson and Travis Counties connecting clients to local resources.

SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Provide transportation services to clients throughout the day as approved by case managers, maintaining safety of clients at all times.
  • Use route navigation apps and knowledge of area
  • Interact with clients in a professional, trauma-informed manner
  • Work occasional evening and weekends
  • Complete daily maintenance checks on agency-owned vehicle and notify Shelter Director of any issues
  • Drive in inclement weather
  • Document all rides and services provided.
  • Complete other tasks as assigned by Shelter Director, such as house management tasks, organization projects, etc.
  • Maintain communication with others.
  • Work to fulfill the needs, priorities, goals and objectives of the agency.
  • Collect and enter client demographic and service provision data into the appropriate databases.
  • Prepare output and outcome reports.
  • Act as back-up advocacy staff as needed.
  • Attend agency staff meetings and agency functions as requested.
  • Report any incident of child or elder abuse to the Department of Public and Regulatory Services and appropriate Hope Alliance staff.
  • Assist with community education efforts, and other duties as assigned by Chief Executive Officer.
  • Acceptance of and respect for agency philosophy, mission, and values.

SPECIAL SKILLS AND EDUCATION: 

·       Minimum of one year driving experience with valid Texas Driver's License and proof of insurance

·       Clear driving record

·       Complete the agency's 32-hour new advocate training within a three month period

·       Ability to manage time and routes for a streamlined transportation experience

·       Work well independently and maintain open and transparent communication

·       Familiarity with GPS devices or map apps

·       Acceptance of and respect for agency philosophy, mission, and values.

·       Ability to relate to other agencies and departments, and work as a team member

·       Adequate health, maturity, emotional stability, and coping skills to fulfill the essential job functions.

·       Ability to respond in an empathetic/supportive manner to adults/children in a crisis situation.
·       Ability to stoop, bend and lift 25 pounds.

Please email your resume to: HR@hopealliancetx.org

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